Privacy Policy

At Peonypearl, managed by Frost Bloom Dynamics Private Limited, safeguarding your privacy is at the heart of everything we do. We treat the personal data you share with us responsibly, transparently, and with the utmost care. All information collected is used exclusively to provide you with a secure and dependable shopping experience.
Throughout this policy:

  • “we,” “us,” or “our” refer to Frost Bloom Dynamics Private Limited
  • “you,” “your,” or “user(s)” refer to anyone accessing or making purchases on Peonypearl

By continuing to use our site, you acknowledge and accept the practices outlined below. If any part of this policy is unacceptable to you, please discontinue using our services.

Data We Collect

To deliver a personalized and seamless experience, we gather the following information:

1. Personal Information

  • Your name, contact number, and email address
  • Billing and delivery addresses
  • Payment details needed to process transactions

2. Usage & Interaction Data

  • Records of your activity on our store, including past purchases and preferences
  • How you browse products and pages on our platform

3. Device & Technical Details

  • IP address, device specifications, and browser type
  • Location data (when you give permission)
  • Insights that help us boost performance and security

4. Cookies & Analytical Tools

  • Features that customize your browsing experience
  • Tools that suggest products based on your activity


Why We Collect Your Data

We use the information above to:

  • Complete Orders & Provide Support: process transactions and resolve inquiries
  • Personalize Your Experience: tailor product suggestions and improve site navigation
  • Send Promotional Updates: share news and offers only if you’ve opted in
  • Enhance Security: detect and prevent unauthorized or harmful activities
  • Meet Legal Obligations: comply with applicable laws and regulations


How We Share Your Information

We never sell or trade your personal data. Your information is disclosed only to:

  • Law‑enforcement or regulatory bodies when required by law or for security purposes
  • Partner entities involved in delivering specific services, bound by strict confidentiality agreements


Use of Cookies & Tracking Technologies

We employ cookies, web beacons, and similar tools to:

  • Improve and personalize your browsing experience
  • Analyze site usage patterns
  • Display content tailored to your interests

You can control or disable cookies at any time via your browser settings.

Safeguarding & Storing Your Data

We protect your information through:

  • SSL encryption
  • Secure servers
  • Strict, limited access controls

While we strive for the highest level of security, no system can guarantee absolute protection.

Data Retention Period

We keep your personal data for 8 – 12 months after your last interaction with our site, unless a longer period is required for legal, tax, or compliance reasons.

Your Choices & Rights

You may, at any time:

  • Access or update the personal data we hold about you
  • Request deletion of your data (subject to legal exceptions)
  • Opt out of marketing communications
  • Manage cookie preferences in your browser


Minors’ Privacy

Our services are intended for users aged 18 years or older. We do not knowingly collect or store data from anyone under 18. If such information is identified, it will be promptly deleted.

Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services after updates signifies your acceptance of the modified policy.

Your Acceptance

By using our website and services, you consent to the collection, processing, and sharing of your data as described in this Privacy Policy.

Contact Us

For questions, clarifications, or concerns regarding this Privacy Policy or your personal information, please reach out to us at: frostbloomdynamicspvtltd@gmail.com