Terms and Conditions

Welcome to Peonypearl proudly run by Frost Bloom Dynamics Private Limited, this platform is your reliable source for curated fashion, backed by our strong emphasis on digital security and ethical data practices.
In this document:

  • "we," "us," and "our" refer to Frost Bloom Dynamics Private Limited
  • "you," "your," and "users" refer to anyone accessing or purchasing from Peonypearl

By continuing to browse or shop on our platform, you confirm that you accept the terms detailed below. If you disagree with any part of these terms, we advise that you refrain from using our services.

Acceptance of Terms

By using or making a purchase on Peonypearl, you agree to abide by these terms. Frost Bloom Dynamics Private Limited reserves the right to update or alter these terms at any time without prior notification.

  • Continued usage after changes will imply your acceptance of the revised terms.
  • If you do not agree or are unable to comply with the terms, we request you to stop using the website.


Eligibility to Use Our Platform

To access and use our services:

  • You must be at least 18 years of age, or using the platform with supervision from a parent or legal guardian
  • You must be legally capable of entering into binding contracts as per relevant laws

We reserve the right to:

  • Refuse service
  • Suspend or delete user accounts
  • Cancel orders if eligibility criteria are not met


Account Creation

To access some features, registration may be required. By creating an account, you agree to:

  • Provide accurate, updated, and complete information
  • Keep your login credentials confidential
  • Notify us immediately in case of any suspicious or unauthorized account activity

We are not responsible for any losses or damages caused by failure to secure your account credentials.

User Obligations

As a user of this site, you agree to:

  • Use the website only for lawful and personal purposes
  • Avoid disrupting the platform's performance or compromising its security
  • Refrain from accessing other users’ accounts or internal systems
  • Not share or post any unlawful, harmful, or inappropriate content
  • Avoid placing fraudulent, misleading, or fake orders

Violation of these obligations may lead to account suspension or permanent ban.

Product Descriptions & Stock Availability

We strive to provide accurate product details, pricing, and availability. However:

  • Product visuals may appear slightly different due to device settings or lighting
  • Not all products listed may be in stock at the time of your order
  • We reserve the right to limit quantities or remove items at our discretion
  • If an item becomes unavailable or an error is detected, the order may be canceled


Orders and Payment Terms
 

  • We may revise product prices at any moment without prior notification
  • Orders with typographical or pricing errors can be canceled even after confirmation or payment
  • All payments must be made through secure methods displayed at checkout—such as credit/debit cards, UPI, net banking, and digital wallets
  • We use trusted third-party payment processors to handle transactions securely. Sensitive card data is never stored on our servers
  • By placing an order, you confirm the accuracy and authenticity of the billing/payment information provided
  • Orders are subject to verification and can be canceled or delayed if suspicious activity is detected
  • Once an order is placed, you will receive a confirmation email. This does not indicate final acceptance—it merely acknowledges receipt of your order


Ownership of Intellectual Property

All content on this website - including logos, designs, text, layouts, icons, product images, and code - is the exclusive property of Peonypearl or its licensors and is protected by applicable intellectual property laws.
You are not permitted to:

  • Copy
  • Reproduce
  • Modify
  • Share
  • Distribute

Any content for public or commercial use without prior written consent. Unauthorized use can lead to legal consequences.

Use of Website Content

All content made available on this platform is for personal and non-commercial use only.

  • You may download or print content for your own reference
  • Any commercial use of the content without explicit permission is strictly prohibited


Activities Strictly Prohibited

You agree not to:

  • Upload or spread viruses, malicious software, or harmful code
  • Disrupt the performance or overload the website
  • Use automated tools (bots, spiders, etc.) to extract content
  • Provide false or misleading information
  • Share offensive, abusive, or defamatory content
  • Violate any applicable laws or regulations

We reserve the right to take legal action against any user who engages in these prohibited actions.

Reference to Privacy Policy

Your usage of this platform is also subject to our Privacy Policy, which explains how we collect, store, and use your personal data. We strongly encourage all users to review the policy to understand our privacy practices in full.

Limitation of Liability

To the maximum extent permitted by law, Peonypearl is not liable for any indirect, incidental, or consequential damages that may arise from the use - or inability to use - our website or products, even if prior warning of such damage was provided.

Indemnity Agreement

You agree to indemnify and hold harmless Peonypearl, along with its team and affiliated parties, from any claims, damages, liabilities, or costs resulting from:

  • Violation of these Terms
  • Improper or unlawful use of the platform


Disclaimer of Guarantees

The website and its content are offered strictly “as is” and “as available,” with no warranties, either expressed or implied.
We do not guarantee that the platform will:

  • Operate without errors
  • Remain secure
  • Be free from interruptions


Force Majeure Policy

We are not responsible for delays or failure to fulfill our obligations due to circumstances beyond our control, such as:

  • Natural disasters
  • Wars or civil unrest
  • Strikes or labor disputes
  • Pandemics or public health emergencies
  • Internet or telecommunications disruptions


Governing Law & Legal Jurisdiction

These Terms and Conditions are governed under the laws of India. Any legal disputes or proceedings related to the use of this website will fall exclusively under the jurisdiction of Indian courts.

Dispute Handling Process

We strive to resolve any concerns fairly and promptly.
If you encounter a dispute, claim, or disagreement related to our services or platform:

  • Please first contact our support team at frostbloomdynamicspvtltd@gmail.com for an informal resolution
  • By using our site, you agree to attempt this process before seeking formal legal solutions


Account Termination Rights

We reserve the right to suspend or terminate your access to the website at any time and without notice if:

  • You violate any of these Terms and Conditions
  • You engage in harmful or unlawful behavior


Modifications to Terms

We may revise or update these Terms and Conditions at any time. Your continued use of the platform after such updates will imply that you accept the revised terms.

Contact Us

For any concerns, suggestions, or questions related to these Terms and Conditions, please feel free to write to us at:
frostbloomdynamicspvtltd@gmail.com